Download e-book for iPad: Transforming the Organization: A Social-Technical Approach by Howard W. Oden

Download e-book for iPad: Transforming the Organization: A Social-Technical Approach by Howard W. Oden

By Howard W. Oden

The swiftly expanding price of worldwide swap calls for not only incremental switch that businesses have utilized in the earlier, yet speedy, radical adjustments in their approach, tradition, constitution, and tactics. not anything below transformation will do, says Dr. Oden - a fancy, carrying on with attempt that could be toward revolution than evolution. Oden lays it out in his ordinarily transparent, programmatic means. He covers activities that needs to precede the initiation of a metamorphosis; tips on find out how to practice the technical, social, and behavioral initiatives; and the activities required to wrap up and combine every thing right into a entire, workably reworked association. His ebook presents a transparent aim for the transformation, a good description of transformational management, and a straightforward, robust version of the method. the result's crucial examining for top administration in deepest and public region corporations and for his or her colleagues within the educational group.

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Extra resources for Transforming the Organization: A Social-Technical Approach

Sample text

Forming the Executive Steering Board In many traditional organizations, department heads get their instructions and do their best to carry them out, but do so in isolation, without regard for what the other departments are doing or how they fit into the larger system. Such situations are examples of dedicated people working at cross purposes—the worst possible approach for organizations trying to compete in the global marketplace or accomplish transformational change. It is possible to correct such situations without changing the organization at all.

If the targets are correctly formulated, then there is an intrinsic flow within the measurement system. Learning and innovation targets drive operational and process goals; achieving operational and process goals leads to positive customer indicators; and ultimately, high scores on customer goals translate into favorable financial results. The logic that translates ‘‘back room’’ indicators into ‘‘front room’’ financial results is one of the keys to healthy corporate life. It provides the conceptual architecture needed to build a hierarchy of cause-effect pathways down and throughout the corporation, making it possible, for example, to trace the financial impact of reducing the order fulfillment time from 30 days to three.

Reduction of unnecessary interdependencies. To make change easier in both the short term and the long term, managers identify unnecessary interdependencies and eliminate them. Transformational Leadership 41 • Leadership from senior management. Senior people focus on maintaining clarity of shared purpose for the overall effort and keeping urgency levels up. • Project management and leadership from below. Lower ranks in the hierarchy both provide leadership for specific projects and manage those projects.

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